Last updated: December 19, 2025
These Terms and Conditions constitute a legally binding agreement governing the provision of human resource, payroll administration, and related advisory services by the Company. By accessing the Company’s website, subscribing to its services, submitting information, or otherwise engaging with the Company, the Client confirms acceptance of these Terms in full. If the Client does not agree with these Terms, the Client must refrain from using the services.
These Terms are intended to provide a general, non-exhaustive description of the services offered and the legal basis on which those services are delivered. They operate in conjunction with any separate service schedule, proposal, or written agreement expressly agreed between the parties.
The Company provides outsourced human resource and payroll support services to assist organisations in managing employment-related administrative and operational requirements. While the Company endeavours to provide accurate and practical guidance, it does not act as legal counsel, tax advisor, or employer to the Client or its employees. Responsibility for compliance with employment, payroll, and regulatory obligations remains solely with the Client.
The services are provided primarily on a remote or virtual basis and are delivered through electronic communication, digital platforms, and telephone support unless otherwise agreed in writing. Any on-site consultancy or in-person engagement requested by the Client may be subject to additional charges and separate confirmation.
Certain documentation generated in connection with the services may be produced using proprietary or customised systems and may only be capable of being issued in electronic or PDF format. The Company is not obliged to provide editable or alternative file formats unless expressly agreed.
Where applicable, the Client may be assigned a dedicated account manager to act as a primary point of contact during standard business hours. Additional advice or support provided outside standard hours may be delivered through alternative support channels and subject to availability. The Company does not guarantee immediate response times and shall not be liable for delays caused by workload, third-party systems, or circumstances beyond reasonable control.
Unless expressly stated in a written agreement, the services are provided on a rolling basis and are not subject to a fixed minimum contractual term. Notwithstanding this, the Client acknowledges that significant initial investment of time and resources is required at the commencement of services, including the review, creation, or updating of policies, procedures, and payroll or HR structures. In recognition of this investment, the Client agrees that a twelve-month engagement represents a reasonable minimum period in principle.
Where the Client wishes to terminate the services following the initial engagement period, a minimum of thirty days’ written notice is required. Upon receipt of a valid termination notice, a final full billing cycle shall apply where billing is monthly. Services shall continue and remain chargeable until the end of that billing cycle, after which termination shall take effect. Fees shall not be reduced, refunded, or prorated for any partial period.
Termination shall not affect any rights or obligations accrued prior to termination, including the obligation to pay outstanding fees.
Fees for services shall be charged in accordance with the pricing agreed at the time of subscription or engagement. Invoices shall be issued in accordance with the Company’s billing schedule and shall be payable by the payment method authorised by the Client. The initial invoice may include a once-off setup or onboarding fee.
Failure to pay any invoice when due entitles the Company, without prejudice to any other rights, to suspend or terminate services until payment is received in full. All fees are exclusive of applicable taxes unless expressly stated otherwise.
The Company performs services strictly on the basis of information and instructions provided by the Client. The Client warrants that all information supplied is accurate, complete, lawful, and up to date. The Company is not responsible for verifying the accuracy of such information and shall not be liable for any errors, delays, losses, or liabilities arising from inaccurate, incomplete, or late instructions.
The Client retains sole responsibility for employment decisions, employee classification, payroll approvals, statutory compliance, and the management of employee relations.
The Company may communicate with the Client by telephone, electronic mail, digital platforms, written correspondence, or in-person meetings. For quality assurance, training, and compliance purposes, telephone calls may be recorded and retained for a reasonable period. By engaging with the Company, the Client consents to such recording where permitted by law.
Each party shall treat all non-public information obtained in connection with the services as confidential and shall not disclose such information except where required by law or necessary for the proper performance of the services. This obligation shall survive termination of the engagement.
All methodologies, templates, software, systems, documentation, and materials used or developed by the Company in the course of providing the services remain the exclusive intellectual property of the Company. Nothing in these Terms grants the Client any ownership rights in such materials beyond a limited right to use them for internal business purposes.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, consequential, incidental, or economic loss, including loss of profits, revenue, or business opportunity. The Company’s total aggregate liability arising in connection with the services shall not exceed the total fees paid by the Client in the twelve months preceding the event giving rise to the claim.
Nothing in these Terms limits liability which cannot lawfully be excluded.
The Client agrees to indemnify and hold harmless the Company from and against all claims, losses, liabilities, penalties, costs, and expenses arising from the Client’s breach of these Terms, misuse of the services, inaccurate information supplied, or employment-related disputes involving the Client or its employees.
Neither party shall be liable for failure or delay in performance where such failure or delay arises from events beyond reasonable control, including acts of God, government actions, system failures, industrial disputes, or interruptions to utilities or communications.
The Client may not assign or transfer its rights or obligations under these Terms without prior written consent. The Company may assign or subcontract all or part of the services without restriction.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
Failure or delay by the Company in enforcing any provision shall not constitute a waiver of that provision or any other right.
These Terms constitute the entire agreement between the parties in relation to the subject matter and supersede all prior discussions, representations, or understandings, whether written or oral.
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction. The courts of that jurisdiction shall have exclusive authority to settle any dispute arising out of or in connection with these Terms.
Acceptance of these Terms may occur electronically, by execution of a written agreement, or by continued use of the services, each of which shall have the same legal effect as a signed contract.
If you have any questions regarding these Terms, please contact us at:
Email: support@patnaar.com
Address: No 5 David Lawrence Street, Uyo